Privacy Policy

Last updated: November 2026

Velmory Outlet ("we", "us", "our") operates this online store. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

Information We Collect

When you browse our store, we automatically collect certain information about your device, including your IP address, browser type, referring/exit pages, and operating system. When you make a purchase, we collect:

Your name, email address, billing and shipping address
Payment information (processed securely by our payment provider — we do not store card details)
Phone number (if provided)
Order history and preferences

How We Use Your Information

We use the information we collect to:

Process and fulfil your orders
Communicate with you about your order, including shipping confirmations and updates
Send promotional emails and newsletters (only if you have opted in — you can unsubscribe at any time)
Improve our website and shopping experience
Prevent fraud and ensure the security of our platform

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with:

Service providers who assist us in operating our store (e.g. payment processing, shipping, email marketing)
Legal authorities when required by law or to protect our rights

Cookies

We use cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can control cookie settings in your browser preferences.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfil the purposes described in this policy, or as required by law.

Your Rights

You have the right to access, correct, or delete your personal information at any time. To exercise these rights, please contact us via our contact form.